PUBLIC OFFER

Access to the UFarmer software complex and subscription services

Tashkent · Revision date: 02.09.2026 · Effective date: 02.09.2026

This document constitutes an official proposal — a public offer — made by UFARM Limited Liability Company (TIN 312199054, address: Tashkent, Shaykhantakhur district, A. Navoiy street 25; hereinafter — the Provider) and addressed to any person wishing to use the UFarmer software complex.

The Offer is governed by the provisions of the Civil Code of the Republic of Uzbekistan on public offers, the Law "On Electronic Commerce" and other legislation.

What this Offer governs: access to the Application, paid modules and the UFarmer AI subscription. What it does not govern: the purchase of goods and services through the Platform. Those relations are governed by a separate offer of AGRONEXUS LLC.

1. Definitions

Application / Service — the UFarmer software and hardware complex: mobile application (iOS/Android), web version, server side, databases and integration modules.

Provider — UFARM LLC, holder of the exclusive rights to the software.

User — a natural or legal person using the Service through the Application, the Telegram bot or the Website. Installing the mobile application is not mandatory.

Customer — a User who has paid for chargeable services (subscription, paid modules).

Account — a record in the Service: profile, settings, users and functions according to the tariff.

Tariff plan — the set of terms for using the Service (price, limits, modules). Published in the Application and on the web page.

UFarmer AI — an advisory service based on artificial intelligence.

Marketplace operator — AGRONEXUS LLC, operator of the electronic trading platform within the Application.

2. Subject matter

2.1. The Provider grants the User the right of online access to the Service (a simple, non-exclusive licence) in accordance with the selected Tariff plan, and the Customer pays for the services.

2.2. The Service includes: user roles (farmer, agro-pharmacy owner, agronomist, employee), agricultural calendar, weather and recommendations, field and crop records, 1:1 chat, AI plant scanner, UFarmer AI, learning centre, billing and balance, the electronic trading platform module, the agricultural services module and other modules.

2.3. Individual modules are connected additionally upon the User's application and subject to special conditions.

2.4. Services are deemed rendered from the moment access to the Service is granted. Completion of services for a reporting period is confirmed by an act and/or invoice.

3. Access channels

3.1. The Service is provided through the following channels:

• mobile application (iOS, Android) — the full functionality of the Service;
• Telegram bot — UFarmer AI;
• web page — personal account, subscription sign-up, payment and management.

3.2. Functional differences between channels are stated in the Application and on the web page. Certain modules may not be available in all channels.

3.3. No payment is accepted through the Telegram bot. Subscriptions and paid modules are arranged and paid for in the Application or on the web page.

3.4. Telegram is a third-party service. Should it malfunction or should restrictions be imposed on the bot, the User may continue to use the Service under the same subscription through the Application. Such an event does not constitute failure to provide the service.

4. Acceptance of the Offer

4.1. Full and unconditional acceptance of the Offer occurs through any of the following actions:

• registration in the Application or on the web page;
• payment for services;
• commencing use of the Telegram bot and pressing the relevant confirmation button.

4.2. The fact of acceptance is recorded by the Provider: user identifier, date and time, and the version of the Offer accepted. This record constitutes evidence of acceptance.

4.3. The text of the Offer and the Privacy Policy is permanently available in all three channels. In the Telegram bot they are called up by the /oferta command.

4.4. From the moment of acceptance, the Offer takes effect as a contract between the User and the Provider.

5. Registration and account

5.1. The Account is created by the User, who is responsible for the accuracy of the data.

5.2. For a User arriving through the Telegram bot, a minimal account is created when a subscription is arranged: the telephone number is verified and the Telegram identifier is linked to it. Subscription management and cancellation are carried out through this account.

5.3. The User undertakes not to disclose authentication data to third parties. Actions performed using correct authentication data are deemed the User's actions.

5.4. Leasing, selling or otherwise transferring the Account to third parties is prohibited.

6. Cost of services and settlements

6.1. The cost is determined by the Tariff plan and published in the Application and on the web page.

6.2. Payment methods: bank card, partner payment systems, and for legal entities — bank transfer to the settlement account.

6.3. Upon payment the User is provided with a fiscal receipt. For legal entities and entrepreneurs an electronic invoice is issued.

6.4. Moving to a lower tariff may require giving up certain modules.

6.5. Where prices change, the User is notified at least 30 (thirty) days in advance. The new price applies only from the next billing period.

7. UFarmer AI

7.1. UFarmer AI is provided through the mobile application and the Telegram bot.

7.2. Free limit. Each User is granted a daily limit of free requests. The size of the limit is stated in the Application and on the web page and may be changed by the Provider.

7.3. Subscription. Once the daily limit is exhausted, the User may take out a subscription and use the service on an extended basis. The terms, duration and price of the subscription are published in the Application and on the web page.

7.4. Place of payment. The subscription is arranged in the Application or on the web page. The User proceeds to the payment page via a link from the Telegram bot. No payment is accepted within the Telegram bot itself.

7.5. Term and renewal. The subscription is valid for the selected period. Where auto-renewal is enabled, payment for the next period is debited automatically from the linked card. The User is notified before each debit.

7.6. Cancellation. The User may disable auto-renewal at any time in the personal account. The subscription remains valid until the end of the paid period and is not renewed thereafter.

7.7. Refunds. The subscription is a digital service and is deemed rendered from the moment of activation. Funds for a used period are not refunded.

If the service was unavailable through the Provider's fault for more than 24 hours, the Provider shall, at its option, grant the User an additional request limit or extend the subscription period. No monetary compensation is paid.

7.8. Rules of use. The following are prohibited: mass sending of requests by automated means; resale of the service or sharing access with third parties; use of a single subscription by several persons; attempts to generate unlawful or harmful content. In the event of breach, the Provider may terminate the subscription without refund.

7.9. Status of AI recommendations. UFarmer AI responses are informational and advisory in nature. They:

• do not replace the opinion of a specialist — an agronomist, veterinarian or plant protection expert;
• do not constitute a prescription or instruction for the use of preparations, pesticides or fertilisers;
• may be inaccurate or incomplete owing to the nature of artificial intelligence technology.

Before applying any product the User must read the manufacturer's instructions and, where necessary, consult a specialist. The decision to act on a recommendation, and responsibility for it, rest with the User. The Provider does not guarantee yield, crop condition or the outcome of applying a recommendation.

8. Terms for individual modules

8.1. Electronic trading platform (marketplace) module. The Application includes functionality for sellers to list, display, order and pay for goods and services.

The operator of this platform is AGRONEXUS LLC. Relations concerning the purchase of goods and services are governed by a separate offer published on the Platform.

The Provider supplies the software and is not a party to sale and purchase transactions; it is not responsible for the quality, availability, delivery or return of goods. Claims on these matters are addressed to the marketplace operator.

8.2. Agricultural services module. Services are provided by independent contractors. Settlements and liability are governed by the marketplace operator's offer.

8.3. AI plant scanner. Results are provided for information only, do not constitute an agronomic or veterinary opinion and do not replace consultation with a specialist.

8.4. Weather and recommendations. Data are obtained from third-party providers. The Provider is not responsible for their accuracy.

8.5. Instalments, scoring and identification. These are connected separately, require KYC and scoring through third parties (MyID, banks, partners) and are based on separate consents and rules. The decision to grant a limit is taken by the partner organisation.

8.6. Agricultural insurance. The insurance contract is concluded with a licensed insurance organisation. The Provider is not a party to the insurance contract.

9. Intellectual property

9.1. Exclusive rights to the Service, its software code, design, databases and trademarks belong to the Provider.

9.2. The User is granted only the right to use the Service. Copying, modifying or decompiling the code, creating derivative products and reselling the Service are prohibited.

9.3. Rights to content posted by the User remain with the User. The User grants the Provider the right to use such content to the extent necessary for the Service to function.

9.4. The User must post only lawful content and must hold the necessary rights to it.

10. Liability

10.1. The Provider makes efforts to ensure uninterrupted operation of the Service but does not guarantee the absence of failures.

10.2. The Provider is not liable for: failures on the side of third parties (telecom operators, payment systems, Telegram, cloud providers); problems with the User's equipment or internet connection; the consequences of data entered incorrectly by the User; the results of applying information or recommendations obtained from the Service.

10.3. The Provider is not liable for indirect losses (lost profit, crop loss, downtime).

10.4. The Provider's pecuniary liability shall not exceed the amount paid for the last 3 (three) months, unless otherwise mandatorily provided by law.

10.5. The User is notified of scheduled maintenance at least 24 hours in advance.

11. Personal data

11.1. Personal data are processed in accordance with the Privacy Policy published on the Platform.

11.2. When the Service is used through the Telegram bot, the User's Telegram identifier, messages and submitted files are processed to the extent necessary for the Service to function.

12. Term, amendment and termination

12.1. The contract takes effect upon acceptance and is of indefinite duration.

12.2. The Provider may amend the terms of the Offer. Material changes and any suspension of the Service are announced at least 30 (thirty) days in advance.

12.3. The User may cease using the Service at any time. Amounts paid for elapsed periods are not refunded.

12.4. In the event of a gross breach of the terms of the Offer, the Provider may restrict the User's access to the Service.

12.5. Where an account is deleted, data are retained for the periods set out in the Privacy Policy.

13. Force majeure

The parties are not liable for failure to perform obligations due to natural disasters, military action, decisions of state authorities, power and communication outages, cyberattacks and other circumstances of force majeure.

14. Dispute resolution

14.1. Disputes are resolved through negotiation subject to a pre-action claim procedure. The period for responding to a claim is 15 calendar days.

14.2. If no agreement is reached, the dispute is considered by a court in accordance with the legislation of the Republic of Uzbekistan.

14.3. A User who is a natural person retains the right to apply to the consumer protection authorities.

15. Final provisions

15.1. If any provision of the Offer is held invalid, the remaining provisions remain in force.

15.2. Matters not regulated by the Offer are governed by the legislation of the Republic of Uzbekistan.

15.3. The Offer is published in Uzbek, Russian and English. In the event of discrepancies, the Uzbek text prevails.

16. Details

UFARM LLC

• TIN: 312199054
• Settlement account: 20208000207265277001
• Bank: Trastbank JSCB, MFO 00491
• Address: Tashkent, Shaykhantakhur district, A. Navoiy street 25
• Telephone: +998 94 850-57-75
• E-mail: contact@ufarmer.uz
• Website: ufarmer.uz

This Offer is permanently published on the Platform and available for review at any time.